About Us

Who we are

Emerald Training and People Development Services provide flexible and customised solutions for businesses looking to enhance their training and people development offerings. Our services allow you to develop your people without the need for a full-time trainer or learning and development manager. 

We know that eLearning and classroom training may not be suitable for every setting. So we go all out to find the best approach for your specific needs.

Our services include learning needs analysis, on-site face to face training and remote training as well as e-Learning design. We also conduct audits and training needs assessments to design custom training/learning and development.

Our design and delivery assists with induction uplift and support with retaining employees through a robust career pathway. 

We are committed to transparency, and our rates are non-corporate, ensuring the best value for your investment.

We tailor our services to meet the unique needs of each business, offering a range of options from advice to a full revamp. Joanne works with you to find the most effective solutions that will improve your employee performance.

In a nutshell, here is how you can benefit from our services:

  • Flexible and customised training solutions tailored to your specific needs as well as off-the- shelf training.
  • Range of services including analysis, audit, custom training creation and delivery, induction uplift. This is centred on support with retaining employees through a robust career pathway
  • Extensive experience in Adult Social Care and Hospitality and Catering sectors
  • Transparent, non-corporate rates ensuring the best value for your investment
  • Comprehensive list of services available on our website, with a focus on finding the most effective solutions for your business.

Contact us today to discover how we can help your organisation flourish.

Joanne Baker, Founder and Director of Emerald Training and People Development, has a huge and successful background in training, learning and development across several sectors. 

Her desire to make training accessable for all, no matter how small your organisation is, Joanne will listen and work closely with you to find your perfect learning solutions. Meet Joanne…

CONTACT US
SERVICES & FEES

Why Emerald Training and People Development is the right training company for you:

  • Flexible and customised training solutions tailored to your specific needs as well as off-the-shelf training
  • Range of services including analysis, audit, custom training creation and delivery, induction uplift, and support with retaining employees through a robust career pathway
  • Extensive experience in Adult Social Care and Hospitality and Catering sectors
  • Transparent, non-corporate rates ensuring the best value for your investment
  • Comprehensive list of services available on our website, with a focus on finding the most effective solutions for your business
  • L & D Consultation as well as Learning Design and Learning Delivery
  • Bespoke e-Learning Design
  • All courses we deliver give you clear learning outcomes and ways to measure the achievement of learning from delegates
  • Delivery to meet different learning styles
  • Extensive opportunities to practice new skills

Contact us today to discover how we can help your organisation flourish.

What People Say About Us...

"Yesterday, our teams participated in a dynamic pilot customer service training session led by Joanne Baker from Emerald Training and Development designed to refresh and enhance their skills. Throughout the day, team members engaged in interactive activities, including scenario-based role plays, which provided valuable practical experience. They also tested their knowledge with quizzes to reinforce key concepts learned during the session. It was a fun, engaging, and highly informative day. A big thank you to Jo for your dedication and hard work in making this training a success!"
"Joanne is a very professional trainer and makes the training look so easy and useful, thank you very much."
"Jo is an oustanding trainer who makes content and learning exciting and engaging. Her knowledge on Hospitatlity and Social Care is both valuable and informative and delivers really enjoyable training."
"I have known Joanne for many years. Her work ethic, people skills and training knowledge is exemplary. She is warm and welcoming, will ensure you feel valued whilst providing you with the skills sets you require."
"Joanne's training is bespoke to your business and delivered at the right pace for learners keeping them engaged at all times. I have always found Joanne to be very friendly and helpful and knowledgable in her areas of expertise."
"I worked for 4 years with Joanne at an Employment Training Company. Her dedication and to get people trained to the highest qualification was always paramount. She is also patient, kind and caring to her colleagues and students and was always a bank of knowledge."
"Joanne is an amazing trainer and I always learn so many things from her. Its lovely to see the way she works with different people and how she always finds ways to engage and support individuals. I absolutely love her training methods and I am so happy I managed to find space on her training on the 3rd March. If I need a specific training she is always the person to go to and never disappoints in delivering the knowledge in an entertaining way that keeps you captivated as well as giving memorable quotes/examples/correlations. Thank you so much for your training and support."

Keep up to date with our latest company news, new course launches and relevant industry insights on our LinkedIn and Facebook pages.

Emerald Training and People Development

info@emeraldtpds.co.uk  |  07706075266